1. GENERAL

1.1    Lingua Orbi accepts no responsibility whatsoever for cases of force majeure (according to law) or for students’ actions.

1.2   The Lingua Orbi management reserves the right to accept students aged 17 in exceptional cases.

1.3   On formalising enrollment in a course (and accommodation) students accept the General and Payment Conditions and Payment Method, as well as the norms, rules and guarantees of Lingua Orbi that they have previously been given and read.

2. CLASSES

2.1   In high season some classes may be given in classrooms outside of our installations.

2.2   Lingua Orbi’s management reserves the right to extend the timetable for classes to 8 pm.

3. ACCOMMODATION

3.1    The student will be charged for the replacement of broken items due to either negligence or by intention.

3.2    If there is damage and no one is directly responsible, we will divide the cost of repairs among all the students in the apartment..

3.3    In the case of a serious disciplinary offence, repeated bad behaviour, the student will be expelled from the accommodation contracted with Lingua Orbi without the right to any refund.

3.4    In high season the apartments may be substituted by another type of accommodation at a corresponding price.

4. INSURANCE

4.1    Medical: We advise all citizens of the EU to bring the E111 document. If you require medical treatment, with this document and the medical bill you will be able to reclaim the medical expenses from your country of origin. We recommend that students from other countries take out a medical insurance policy provided by Lingua Orbi that guarantees coverage for the illnesses stipulated on the above mentioned policy.

4.2    Civil Liability: Lingua Orbi has an agreed accident and civil liability insurance policy that covers possible incidents or minor accidents that may occur within its centres. Lingua Orbi is not responsible for the loss or theft of students’ personal property, for which we recommend you take out your own insurance policy.

5. VISA

Students from Western Europe do not require a visa to enter Spain. Students from other countries must enquire about obtaining a visa at the Spanish embassy or consulates closest to them. The certificate certifying enrollment (invitation letter) can ONLY be issued by the school when the enrollment form and a copy of the passport have been received and a deposit has been made.

6. ADMISSION OR EXPULSION

6.1    Lingua Orbi reserves the right to cancel the student’s place if on the day of their arrival they have not paid the total sum of the course, accommodation and other services contracted.

6.2    In the case of a serious disciplinary offence, repeated bad behaviour or infringement of the laws of the country in which the course is taking place, the student will be expelled from the school and accommodation contracted with Lingua Orbi without the right to any refund.

6.3    In the case where damages are caused to third parties, all the expenses claimed from Lingua Orbi that originate from the abovementioned incident will be charged to the student, who will have no right to later claims.

7. LAST-MINUTE RESERVATIONS, CHANGES AND ACCEPTANCE

7.1    The advance payment for confirmation of the reservation will be € 200.

7.2    For the confirmation of reservations made 2 weeks or less before arrival, the total invoice must be paid in full at the time of enrollment.

7.3    € 75 will be charged for administrative costs for changes to your confirmed reservation, before or after arrival.

8. CANCELLATIONS

8.1    Cancellations before arrival will only be accepted in writing (letter, telegram, e-mail or fax).

8.2    For cancellations prior to the last two weeks before arrival, there will be a penalisation of € 200 of the advance payment.

8.3    For cancellation in the last two weeks before arrival the advance payment of € 300 will not be refunded.

8.4    In no case whatsoever will money for the course/accommodation be refunded once the course has started (except in the case of the refund guarantee).

9. CANCELLATION GUARANTEE

9.1    We recommend our special guarantee of cancellation. The cost of this guarantee is 6% of the total sum of the invoice (non-refundable) and has to be paid in full upon reservation. When you purchase this guarantee, we will refund the cost of your course, lodging and extras if you cancel your course at any time from the day of enrollment until the end of your course. Your guaranteed refund will NOT include: your enrollment fee, the costs of 1-week services (course, lodging) and services already used at the time of cancellation, the cost of the guarantee itself, your travel costs, an administration fee of 7% of the amount to be refunded to cover the administrative costs of returning your money, and the standard fee for changes in the reservation (€/75). This guarantee is personal and non-transferable and will be applicable to the following cases: work, examination, illness (of either the student or an immediate family member), pregnancy, inability to obtain the required visa or the obligation of doing military service. The time period covered by this guarantee is from the day of enrollment until the finalisation of the course and accommodation with Lingua Orbi. For a full refund of this amount an official document verifying the reason for the cancellation will be required.

10. COMPLAINTS

10.1  Notwithstanding the provisions of this agreement excluding any legal obligation or liability on its part, Lingua Orbi will, in the event of a complaint by a student against an overseas body in connection with its preferred course or associated accommodation, endeavour to use its best means to rectify the situation of the student involved, provided that such a complaint is notified to the appropriate body abroad as soon as is reasonably possible, and that the student has exhausted all other feasible solutions in the overseas country involved.

10.2  Complaints, opinions, suggestions and/or requests made after the leaving date of the study and stay at Lingua Orbi can only be of an informative nature, with a view to improving our level of service, and do not oblige Lingua Orbi to refund money, unless legally required to do so.

11. COPYRIGHT

The management of Lingua Orbi reserves the right to use all possible photos taken during the student’s stay unless the student declares otherwise on his arrival at the school.

12. CONTRACT

On your arrival at the school, Lingua Orbi school secretariat will have your written contract, listing all the services you will receive, ready for your signature.

13. PAYMENT CONDITIONS

Please put your name and ‘Lingua Orbi’ on all documents relating to transfers.
All bank charges will be your responsibility.

In the case whereby the bank charges us a commission for receipt of your payment, we reserve the right to charge you this sum on your arrival.

By bank transfer to Lingua Orbi:
Caja Segovia
Oficina Principal
C/ Fernández Ladrea, nº 8 - 40002 Segovia

€ account for courses
Account nr: 2069 0001 96 0001829752
IBAN: ES88 2069 0001 96 0001829752

SWIFT: CECA ES MM069

By cheque payable to a Spanish bank.
By credit card for the total sum. (Please contact us so that we can
send you a letter of authorisation.)

These prices are valid until the 31st of December 2007 for courses beginning and ending in the year.
This price list overrules all previous information about prices and dates.
Lingua Orbi is not responsible for printing errors that may appear or for errors in publications by third parties about Lingua Orbi.

14. PROTECTION OF PERSONAL DATA

In compliance with Spanish Law 15/1999, December 13, regarding the protection of personal data, Lingua Orbi would like to inform you that your personal details within these general conditions will be stored in a database (whose liability and responsibility is Lingua Orbi, S.L.), solely for the commercial and operative purposes of the company. By accepting these general conditions you give your consent to the above said treatment and for their use for the aforementioned purposes. At the same time, we inform you of your rights to access, correct and cancel such information within the established terms of the prevailing legislation, in writing to the address: calle Segadores nº 3 - 40160-Torrecaballeros – Segovia - Spain.